I just don't understand why the university clearing service's website crashed today.
Websites crash due to unexpected demand. But, UCAS know exactly how many people to expect on their website at this time of year. It is hardly an unknown quantity to just how many people are going to be wanting to know whether they have got the grades for their first or second choice university.
So, why the crash of their website?
The only plausible explanation can be that they were basing their demand forecast on what they experienced on their website last year.
Or, that the UCAS website was so tightly managed that the fact that it went live half an hour earlier than was widely known by its audience meant that the bandwidth allocated for usage on the site was utterly inadequate.
How long does an organisation need to anticipate demand like this? Five years? Ten years? I think I smell the whiff of either inexperience or incompetence here.
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